Privacy policy
Last updated: September 20, 2026
TheKultArt ("we," "us," or "TheKultArt") provides this Privacy Policy to explain our policies and procedures regarding the collection, use, and disclosure of information through our website (the "Site"), and any other services that link to this Privacy Policy.
By accessing or using the Site, you consent to the practices described in this Privacy Policy. Please also review our Terms of Service, which governs your use of the Site.
1. Information Collection
Information You Provide to Us
In the course of using the Site, we may collect information that identifies you, such as your name, email address, shipping and billing address, phone number, and your order history with us. If you make a purchase, we also collect payment information such as card details and billing address — this is processed by a third-party payment provider, and we do not store your full card information.
We may also collect non-identifying information, such as your general location or preferences shared through surveys or interactions with our Site.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect information such as your browser and device type, IP address, the pages you visit, and how you interact with the Site. This is typically collected through cookies and similar technologies, which help us understand how the Site is used and improve your experience. You can adjust your browser settings to limit cookies, though this may affect some site functionality.
Information from Third Parties
We may receive information about you from service providers or partners, for example if you sign in using a third-party account. If combined with information we already have, we treat it under this Privacy Policy.
2. How We Use Your Information
We use the information we collect to:
- Process your orders, payments, returns, and exchanges
- Manage your account and remember your preferences
- Provide customer support and respond to your inquiries
- Send you marketing communications and tailor offers to your interests (you can opt out anytime)
- Detect and prevent fraud, and keep our Site and your account secure
- Improve our Site, products, and services
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Service providers who help us operate the Site — such as payment processing, shipping, hosting, and analytics
- Marketing partners, for advertising purposes — you may opt out by contacting us
- Legal authorities, when required to comply with the law, enforce our policies, or protect our rights and the safety of others
- Affiliates, for business and operational purposes
- In connection with a business transaction, such as a merger or sale of assets
We do not sell your personal information for commercial gain.
4. Your Rights (Depending on Where You Live)
Depending on your location, you may have rights under applicable privacy laws — such as the GDPR (EU/UK), CCPA/CPRA (California), or other state and national privacy laws — regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Receive a copy of your data in a portable format
- Opt out of the sale or sharing of your information for targeted advertising
- Withdraw consent at any time, where consent is the basis for processing
These rights are not absolute and may vary depending on your location and applicable law. To exercise any of these rights, please contact us at the email below. We will not discriminate against you for doing so, and we may need to verify your identity before processing your request.
6. Cookies and Online Advertising
We may work with analytics and advertising partners who use cookies and similar technologies to understand Site usage and deliver relevant ads. You can manage cookie preferences through your browser settings.
7. Managing Your Communication Preferences
You may opt out of marketing emails at any time using the unsubscribe link included in our emails. You may still receive non-promotional messages related to your account or orders.
8. Children's Privacy
Our Site is not intended for children, and we do not knowingly collect personal information from anyone under the age of 13 (or under 16 in certain jurisdictions). If we learn we've inadvertently collected such information, we will delete it.
9. Security
We take reasonable steps to protect your information, including encrypting data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Your information may be transferred to and processed in countries other than where you live, including the United States. Where required, we rely on recognized safeguards such as Standard Contractual Clauses for transfers from the EU/UK.
11. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above, and where appropriate, we'll notify you directly.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: